MGOC Spares Ltd Registered in England
Octagon House, Swavesey, Cambridge, CB24 4QZ
Reg Number: 1931679
VAT Registration: GB 393293328
Tel: +44 (0)1954 230928
Making A Purchase
Making a purchase could not be easier!
Browse our Catalogue and click on any items that you wish to buy and put them into the shopping cart.
Once you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to process your order.
To remove items or change quantities in the shopping cart, during the ordering process, use 'view cart' link,
To change items at checkout 'click on cancel' and then use the 'view cart' link as above.
We accept Visa, Visa Debit, Mastercard and Mastercard Debit cards.
If you are shopping from Overseas please place your order and your credit/debit card company will convert the transaction to your own currency.
PLEASE NOTE: Part numbers, illustrations and photographs used in our catalogues are intended for reference purposes only, and may not be an exact representation of goods supplied.
Warranty / Guarantee
All products are fully warranted against defects in material and workmanship for 12 months from the date of invoice.
Please contact us immediately if any problems occur within this warranty period.
Claims are limited to the cost of the warranted component and do not extend to cover garage labour, delivery or any other consequential costs.
No warranty claim will be accepted if failure is caused by: Misuse, Neglect, Overheating (Engines), Incorrect Installation or failure of a related component.
Any replacement under warranty will have the benefit of the outstanding balance of the warranty given with the original product.
With any claim or correspondence, a copy of the purchase invoice must be provided.
THe warranty is in addition to and does not detract from your statutory right as a consumer.
Your rights to return goods are protected under the UK Consumer Contracts Regulations.Disclaimer: No warranty is given on parts that are installed on vehicles used in competition, this includes race, rally or track events; the buyer assumes all responsibility that supplied components are fit for use.
You are entitled to cancel your order within 14 days and return the goods within a further 14 days for a full refund, including the cost of delivery.
Please contacting us by email or telephone quoting the order number supplied to you.
Your refund will be paid within 30 days.
You are responsible for the cost and risk of loss or damage when returning the goods, please ensure your chosen shipping method has sufficient insurance to cover their value.
This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.
Any goods returned should be in saleable condition with completed returns formClick here to download a returns form
When reconditioned or new products are sold on an exchange basis, an exchange deposit or "surcharge" is applied.
This is refunded to you when your old unit is received by us and checked to establish its suitability for reconditioning.
Exchange deposits will not be refunded where returned components are incomplete, cracked or broken, thereby rendering them unserviceable for reconditioning. We will advise you via telephone or e-mail where this occurs.
Exchange deposits will not be refunded if the core unit you return is not identical to the type you were supplied.
Please return your old unit with a completed returns form and any exchange label provided with the reconditioned item.
Please ensure all old units are drained of oil, water, brake fluid etc. and packed well for transportation.
Cost of delivery for return items is the customers responsibilty.
Failure to comply with these requirements may result in your exchange deposit being retained.
We bear no responsibility for any items returned surplus to the original unit.
None of these terms affect your legal rights and these are not diminished in any way.
If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.
Shipping And Handling
Standard Mainland & Mainland Express delivery options do not apply to the following areas:
Scottish Highlands, Scottish Islands, Northern Ireland, Isle of Man, Scilly Isles or Isle of Wight.
MGOC Spares reserves the right to select alternative couriers or alter carriage charges as it sees fit.
For large, multiple parcel consignments that exceed 25kg, additional charges may apply.
We will of course discuss any increase to the nominal carriage charge with you prior to despatch of goods.
The shipping of International/Non UK orders, including Channel Islands will not be recorded on your order at checkout, these charges will be confirmed by email before processing.
Please note Royal Mail aim to deliver First Class Mail on a next working day basis, however this is not a guaranteed service.
First Class Mail does not apply to bulky items, orders exceeding 1kg in weight or above £40 in value
MGOC Spares will make every effort to ensure same day despatch of First Class Mail orders, however If an order is time sensitive, please select from one of the express carriage options when proceeding to checkout.
Internet orders placed before 4pm are despatched the same day. Orders received after this time will be despatched on the next working day.
If any items are of an urgent nature we advise that you call first to confirm stock availability.
Royal Mail - Prohibited Goods
There are some items which Royal Mail is unable to carry for legal or health and safety reasons.
Which include products found on this site
Aerosols not for personal grooming or medicinal purposes:-
Including spray paints, lacquers, solvents, air fresheners, oven cleaners, etc.
Substances which can cause severe damage to living tissue, other freight or transport by its chemical action are prohibited including aluminium chloride, caustic soda, corrosive cleaning fluid, dyes, acids, corrosive paint and rust removers, mercury and gallium metal.
This includes mixtures of liquids or liquids containing solids in solution or suspension which give off a flammable vapour and includes acetone, benzene, cleaning compounds, lighter fuel, paint thinners and removers, petroleum, solvents, varnishes, enamels and nail varnish removers.
To comply with these regulations; all products falling into the above categories will be despatched by services other than Royal Mail by default.
If your item is not in stock, we will contact you via telephone or email to advise.
For orders made from the UK or the European Union, VAT at the current rate is added.
All other orders are VAT free and you should click the exempt button to reduce VAT to zero .
Credit Card Security
We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted within the software when the order is placed using 128 bit encryption. They are not held in clear text on any web site.